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Privacy Policy

Effective Date: 23 May 2023

This Privacy Policy outlines how Stil.Coffee (Pty) Ltd. trading as AfricaBlack Coffee (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information gathered from users (“you” or “your”) of the website (“Website”). We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing and using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information:
We may collect personal information that you voluntarily provide to us when interacting with our Website. This may include your name, email address, phone number, postal address, and any other information you choose to provide.

1.2. Non-Personal Information:
We may also collect non-personal information automatically as you navigate our Website. This may include your IP address, browser type, device information, operating system, and other technical data. Such information is collected to enhance the functionality of our Website and to improve user experience.

2. Use of Collected Information:

2.1. Personal Information:
We may use the personal information you provide to us for the following purposes:
– Responding to your inquiries and providing customer support.
– Processing and fulfilling your orders.
– Sending you transactional emails and order confirmations.
– Sending you promotional materials, newsletters, and updates with your consent.
– Improving our products, services, and overall user experience.

2.2. Non-Personal Information:
Non-personal information collected may be used to analyze trends, administer the Website, track user movements, gather demographic information, and improve our Website’s overall performance.

3. Sharing of Information:

3.1. Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and IT service providers. These third parties are obligated to protect your information and are prohibited from using it for any other purposes.

3.2. Legal Compliance and Protection:
We may disclose your personal information if required by law, court order, or government regulations. We may also disclose information when we believe it is necessary to protect our rights, property, or safety, or that of others.

3.3. Business Transfers:
In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website if such a transfer occurs.

4. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:

Our Website may use cookies and other tracking technologies to enhance your browsing experience and collect non-personal information. You have the option to disable cookies through your browser settings, but doing so may limit certain features of the Website.

6. Third-Party Links:

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

7. Children’s Privacy:

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information.

8. Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Website. Your continued use of the Website after changes have been made signifies your acceptance of the revised Privacy Policy.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Stil.Coffee (Pty) Ltd. trading as AfricaBlack Coffee
Shop 16A, Northland’s Shopping Centre Witkoppen & Newmarket Northriding, Johannesburg
+27 11 462 2443 

Please note that this privacy policy applies only to the Website and the data collected by Stil.Coffee (Pty) Ltd. trading as AfricaBlack Coffee.